I am Maureen Bowes. I run Successful People Intelligence with my partner Simon Bowes. We are (“we”, “us” or “our”) a business partnership with the business number 2255850. Our registered address is 48 Serpentine Road, Fareham, Hampshire, PO16 7EB.

These terms and conditions (“Terms”) tell you information about us, the use of (“Solutions”), a website owned and operated by us, and the legal terms and conditions relating to membership of Solutions (“Membership”).

You must be at least 18 years old to subscribe to Solutions. We reserve the right at our sole discretion to deny Membership to anyone.

You warrant that you have the right, authority and capacity to enter into and be bound by these Terms, and that you are subscribing on your own behalf. Once your application to subscribe to the Membership has been accepted by us in accordance with these Terms, you will become a Member and a subscription agreement under these Terms will be formed.

You are responsible for making all arrangements necessary for you to have access to Solutions.

You are also responsible for ensuring that all persons who access Solutions through your internet connection are aware of these Terms, and that they comply with them.

These terms should be read in conjunction with our privacy policy, which sets down the data we collect (and don’t collect). You can read it here.


Membership entitlement

Your membership entitles you to full access to the Solutions site for one calendar year from the date you join. We will publish a minimum of 20 new posts during your membership period to which you will also have full access.


Membership price

The Membership subscription (“Price”) is payable in full and in advance and includes any applicable value added tax (VAT), or any other applicable tax or levy, that we may be required to charge in addition to the Price.

We reserve the right to change the Price at any time. Prices charged will be those confirmed to you at the time you submit your application to subscribe to the Membership.

At our discretion, we may make offers for a reduced Price (‘Offers’) to current members or to prospective members at any time. Former members or members who have already benefited from an offer will not automatically qualify for new offers.



As set out in our privacy policy, you acknowledge that we will hold data regarding your Membership (including your personal information included in the application) once you have subscribed.

You may pay by card or direct bank transfer using our bank account details provided after registration.


Refund policy

If you change your mind about purchasing Solutions, you can contact us and cancel within 14 days (starting on the day after you receive our confirmation email) and we will give you a full refund provided you have not used your password to access Solutions. If you have used your password to access Solutions, we do not offer a refund.  We do not provide refunds if you cancel after this 14 day period. 


Renewal of subscription

Your subscription will automatically renew on the last day of the subscription term for a further twelve months. If you paid by bank transfer or other arrangement, your subscription will expire at the end of the term unless you manually renew.

We will send an email one calendar month before your subscription is due to end advising you that we will renew your subscription unless you cancel.

We reserve the right to change the price of membership. If a change of subscription fee takes place that will affect you, we will notify you in advance and your subscription will not auto-renew at the end of your subscription period. You will then have the choice whether to start a new subscription.


Cancelation of subscription

You may cancel your subscription at any time by logging into your account and clicking on ‘account’ and then ‘my subscriptions’ or by sending an email to We will confirm cancellation after which your username and password will no longer work. We do not offer a partial refund if you cancel within your year’s subscription.

You must email us at least 14 days prior to automatic renewal of your membership to avoid paying for the following year’s subscription.


Termination of membership

We reserve the right to terminate your Membership for any reason, on serving written notice to you at any time. Reasons for terminating your Membership may include, but are not limited to:

  1. a) using the Website for unsuitable or inappropriate means or behaving in an unsuitable manner, as determined by us in our entire discretion;
  2. b) breaching the confidentiality provisions;
  3. c) breaching any provision of these Terms.


Website content

Unless we indicate otherwise, we are the owner or the licensee of all intellectual property rights in the Website, the material published on it and the ‘Solutions brand’. These works are protected by intellectual property laws and treaties around the world. All such rights are reserved.

You may print off Solutions posts solely for your personal reference and you may draw the attention of others within your organisation to material posted on Solutions. You may not print or circulate multiple copies of Solutions posts.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on the Website must always be acknowledged.

You must not use any part of the materials on Solutions for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of Solutions in breach of these Terms, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Posts, commentary, newsletters and other materials posted on the Website by us are for your general information and have not been adapted to your particular circumstances. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any Member of, or visitor to, Solutions, or by anyone who may be informed of any of its contents.

We aim to update the Website regularly, and may change the content at any time. If the need arises, we may suspend access to the Website, or close it indefinitely. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

We use an automated service to update you on changes to the service. In some cases these updates may go to your junk or clutter folders. It is your responsibility to check and allow communication from

Where third parties have uploaded content to the Website or have authorised us to do so, we are displaying such content in good faith, but have not independently verified it and are not liable for it.



Solutions may include links to, or details of, information provided from other resources or websites. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

If you follow links from Solutions you will contract for the provision of any other products and services with the provider of that website, not with us. Also the privacy policy of that provider will apply in relation to any of your data processed by that site.


Public Forums and User Submissions

We are not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on Solutions. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by us. We reserve the right to remove any material submitted or posted by you in the public areas, without notice to you. Our reasons for doing this might include but are not limited to our determination that you are, or may be, –

defaming, abusing, harassing, stalking, threatening or otherwise violating the rights of other users or any third parties;

publishing, posting, distributing or disseminating any defamatory, obscene, indecent or unlawful material or information;

posting or uploading files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of our and/or a third party’s computer system and/or network;

violating any copyright, trade mark, other applicable Great Britain or international laws, our intellectual property rights or the intellectual property rights of any other third party;

submitting contents containing marketing or promotional material which is intended to solicit business.


Specific Use

You further agree not to use Solutions to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify us against any loss, liability, damage or expense of whatever nature which we or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of Solutions to send or post any such message or material.



We make no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the Solutions website, the information contained on Solutions, your or your company’s personal information or material and information transmitted over our system.


Disclaimer of Liability

We will not be responsible for and disclaim all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of Solutions, any information contained on Solutions, your or your company’s personal information or material and information transmitted over our system.

In particular, neither we nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.



Entire Agreement.

These terms and conditions constitute the sole record of the agreement between you and us in relation to your use of the website. Neither you nor we shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and us in respect of your use of the website.


We may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting Solutions from time to time, you shall become bound to the current version of the relevant terms and conditions (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.


Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of Solutions shall prevail in respect of your use of the relevant section or module of the website.


No indulgence or extension of time which either you or we may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.


We will be entitled to cede, assign and delegate all or any of our rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.


All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable laws

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

Comments or Questions

If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.

Terms and Conditions revised 26 Nov 2016. We reserve the right to update these terms at any time.

If you paid by bank transfer or other arrangement, your subscription will expire at the end of the term unless you manually renew.